If you are not satisfied with an item you’ve purchased, you may return the item for a full refund of the purchase price, minus shipping & handling. You can only return items that have been unopened and sealed.
For all returns you have a 14 day period to send us your returns. This 14-day period starts when the shipping carrier marks the item as delivered. After requesting a return, our customer support staff will contact you with return instructions. You must ship your return within 5 days of receiving these instructions. Returning shipping cost is taken care by the buyer and not by imuscle.
If shipment is being confiscated on customs when imported into your country, we do not take responsibility for it and we will not offer refund.
contact: firstname.lastname@example.org for further information.
No refunds will be issued for UK or International orders that are held, denied by customs, lost during shipping or for orders that have an incorrect address that was entered during checkout process. Once international orders leave the facility iMuscle.co.uk will not be responsible for the shipment.
No refunds are offered for any other reasons.